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Serving Greater Chicago & Surrounding AreasEmergency line: Open 24 hours · Office: Mon–Fri 7AM–6PM · Sat: 8AM–12PMEmergency line: Open 24 hours · Office: Mon–Fri 7AM–6PM

Privacy Policy

Last updated Last updated: January 2025

Introduction

Valve Plumbing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you: request a service quote, schedule an appointment, contact us through our website, or subscribe to our communications. This information may include your name, email address, phone number, home address, and details about your plumbing needs.

How We Use Your Information

We use the information we collect to: provide and maintain our plumbing services, communicate with you about appointments and service updates, send you marketing communications (with your consent), improve our website and services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of marketing communications, and lodge a complaint with a supervisory authority.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: service@valveplumbing.com or call (312) 555-0178.